Refund and Returns Policy

Returns and refunds

To ask about a return or refund, use the contact form and include your order number. We will reply with next steps.

Existing purchase questions

If your question relates to a purchase arranged previously, use the contact form and include the original order reference and a description of the issue. Do not include full payment-card details.

Return instructions

Do not send a parcel to an address taken from a product image or this website without receiving specific return instructions. No return address or return window is offered on this catalog page.

For laboratory research use only. Not for human consumption. Not for animal use.